General
Marmēro Retreats welcomes you to its website www.marmeroretreats.com (“Website”). Our Website contains information on our retreats and various related services. Please read carefully the following terms and conditions, prior to using this website. By accessing and using any part of this website, you agree on and are bound by the terms and conditions. Marmēro Retreats reserves the right to update, amend or replace any part of these terms and conditions at any time without prior notice.
About us
Marmēro Retreats is a small independent business based in Greece. Our retreats are limited to a small number of attendees and thus every reservation is important to us. The following terms and conditions are in place to ensure the viability of the organised retreats.
Payment Policy
To reserve your spot at a Marmero retreat you are required to complete a non-refundable deposit of five hundred euros (500€) for 4-night and 6-night retreats or of three hundred euros (300€) for a 2-night retreat. Only once we have received your deposit or proof of payment, your reservation will be officially confirmed. By making your deposit, you indicate that you have read and agreed to the terms and conditions on this page. Reservation deposits (minus a 100€ re-listing fee) are transferable to another attendee found and assigned by the original attendee, 30 days or more prior to the original start date. Full balance is due 6 weeks before the start date of retreat. Please keep in mind that if we do not receive the remaining payment on time, we will have no choice but to forfeit your deposit and make your spot available again. If the booking is made within 6 weeks prior to the retreat’s start date, then the booking amount must be paid in full. Our prices are charged per person and do not include flights and/or any other travelling costs.
Cancelation Policy: Guests
To secure the viability of our retreats we have a cancellation policy in place. Depending on when you cancel, cancellation fees may apply. If a booking is cancelled within 4-6 weeks prior to the retreat start date, 50% of the total payment (less deposit) will be refunded.If a booking is cancelled 4 weeks or less prior to the retreat start date no refund will be offered.
Exceptions to our policies cannot be made for any reason, including weather, injury/illness, or personal emergencies. No discounts or refunds are offered if you are unable to attend the entire retreat, this includes, but is not limited to, arriving on a later date or leaving on an earlier date, even if due to unforeseen circumstances. It is not possible to arrive prior to or depart later than the scheduled dates of the retreat. Marmēro Retreats cannot be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or retreat cancellations.Booking cancellations can only be made in written form via email. Cancellations are considered valid only after you have received written confirmation of the cancellation from our team.
Cancelation Policy: Marmēro Retreats
Marmēro’s mission is to create beautiful shared experiences for its guests. However, in the unfortunate case that Marmēro has to cancel a schedule retreat, you will be immediately notified and will receive a full refund. You can also choose to transfer your full payment to another scheduled retreat.
Marmēro is not accountable for your expenses incurred in preparation for any canceled retreat, such as airline tickets, loss of work, visa fees and/or other costs associated with the preparation of your trip.
Personal Data Protection
To complete your registration, you will be required to submit some personal data: your full name and surname, the delivery address, your phone number and email address, as well as, depending on your payment method, your card information. Your personal information will not be transmitted, published or sold to a third-party unless imposed by a Public Authority.
Copyright
All content on this Website, including texts, photographs, images, products, video, audio, logos, trademarks, colours and combinations or variations of the aforementioned are protected by the intellectual property rights owned by Marmēro Retreats. None of this information may be reproduced without the prior written consent of the company. The Content on this Website, and this Website as a whole, are intended solely for personal non-commercial use by users of this Website.
Medical Disclaimer and Waiver of Liability
By booking a spot on a Marmēro retreat you agree that you have no physical conditions or medical precautions which would adversely affect your ability to take part in the yoga classes or other physical or cultural activities offered by Marmēro Retreats. You fully understand that your participation in the retreat or other activities could be injurious to your health and you voluntarily assume all risks related to such activities. Prior to your arrival you will be asked to sign a liability waiver, as well as fill in a health and fitness questionnaire which will assist our team to tailor the experience to your needs and level of fitness. The liability waiver and health and fitness questionnaire are a requirement for attending the retreat. Please understand you assume any and all risk in using our services and hereby waive, remise, and discharge Marmēro Retreats and its owners, directors, employees, guides, yoga teachers and partners from liability for personal injury, illness, emotional damage, incurred travel expenses or property damage you may incur as a result of participation on a Marmēro retreat. If you fail to provide these documents in advance or up to the retreat date the organizers reserve the right to deny you participation in the retreat. By reserving your spot you agree to the terms outlined here and elsewhere on the Website and you hereby release and discharge your rights and claims for damages or liabilities that may occur as a result of participation on a Marmēro retreat, including but not limited to damages as a result of unexpected occurrences including those from weather, local political situations, wildlife or uncontrollable acts of God, including the risk of death.